Salesforce CPQ Specialist Exam Questions with Answers 2024

Salesforce CPQ certification is a popular certification for professionals working in the sales and marketing domain. The exam tests your knowledge and skills in configuring and using Salesforce CPQ (Configure, Price, Quote) to automate the sales process. In this blog, we’ll dive into some unique questions you may encounter on the Salesforce CPQ certification exam.

Before learning the questions, do you know what exactly Salesforce Specialists do?

A Salesforce CPQ Specialist is a professional who configures and implements the Salesforce CPQ solution to meet the unique needs of their organization. Their responsibilities include:

• Configuring products, prices, and discounts.
• Managing quote templates and pricing rules.
• Integrating with other systems.
• Providing training and support to end-users.
• Developing custom solutions.
• Troubleshooting technical issues.

A Salesforce CPQ Specialist should have a strong understanding of sales processes, pricing strategies, and the capabilities of the Salesforce CPQ solution, as well as experience with customizing and integrating sales and marketing systems.

Salesforce CPQ Certification Exam

To become certified in Salesforce CPQ, you will need to pass the Salesforce Certified CPQ Specialist exam. The exam consists of 60 multiple-choice questions and must be completed within 105 minutes. Most of the questions will be practical and scenario-based, and the passing score for the exam is 65%.

The price of the Salesforce CPQ Specialist Certification exam may vary depending on location, currency, and local taxes. The price of the exam is USD 200 and retakes cost USD 100.

It is always better to have some hands-on experience using Salesforce CPQ to gain practical knowledge and skills in order to increase the chances of passing the exam on the first go. Once you pass the exam, you will earn the Salesforce Certified CPQ Specialist credential, which is valid for two years.

So, what type of questions can you expect from the Salesforce CPQ certification exam?

1. Technical Knowledge Questions: Technical knowledge questions test an individual’s understanding of the Salesforce CPQ platform and its capabilities. These questions may include product configuration, pricing rules, approval workflows, and integrations with other systems.
2. Sales Process Questions: The questions test an individual’s understanding of sales processes and how the Salesforce CPQ platform can support them. These questions may include quoting strategies, pricing strategies, and sales cycle management.
3. Problem-Solving Questions: Problem-solving questions test an individual’s ability to analyze a scenario and determine the best course of action using the Salesforce CPQ platform. These questions may include scenarios such as configuring a product, resolving pricing issues, and troubleshooting technical problems.
4. Scenario-Based Questions: Scenario-based questions test an individual’s ability to apply their knowledge of the Salesforce CPQ platform to real-world situations. These questions may include scenarios such as configuring a quote template, creating approval workflows, and integrating the Salesforce CPQ solution with other systems.

Let us now explore how difficult the Salesforce CPQ Specialist certification exam is.

How Difficult is the Salesforce CPQ Exam?

The difficulty level of the Salesforce CPQ certification exam can vary depending on an individual’s experience and knowledge of the Salesforce CPQ solution. However, in general, the exam is considered to be challenging, as it tests a candidate’s technical knowledge and understanding of the Salesforce CPQ platform.

To prepare for the exam, it is recommended to have hands-on experience working with Salesforce CPQ, as well as a strong understanding of sales processes, pricing strategies, and the features and capabilities of the platform. Studying the exam objectives, taking practice exams, and reviewing relevant training materials are also recommended.

But it’s worth taking up the challenge as it provides a promising career path. According to various online sources, the average base salary for a Salesforce CPQ Specialist in the United States is around $85,000 to $134,000 per year. It’s important to note that salaries can vary widely based on several factors and may be higher or lower depending on your circumstances.

How to Prepare for the Salesforce CPQ Exam?

Consider the following tips to prepare for the Salesforce CPQ Specialist certification exam before considering the questions mentioned later in the blog.

1. Start by reading the CPQ Specialist Salesforce Exam Guide. The Salesforce exam guide will help you understand what the certification exam demands and how to approach it. 
2. Gain work experience on industry-related projects. Doing so will not only help you in the exam but also in your interview. This will allow you to apply the concepts and features you have learned and gain a deeper understanding of the platform. If you don’t have access to a live Salesforce CPQ environment, consider setting up a trial or developer account.
3. Take Practice Exams: Practice exams are a great way to test your knowledge and identify areas you need to improve. You can use several practice exams online, including official Salesforce practice exams, to prepare for the exam. Take as many practice exams as possible, and use them to track your progress and identify areas where you need additional study.
4. Review Training Materials: Salesforce offers a range of training materials, including videos, tutorials, and online courses, to help individuals prepare for the Salesforce CPQ Specialist certification exam. Review these materials and ensure you understand the platform’s concepts and features. Consider enrolling in a formal training course or working with a mentor to help reinforce your knowledge.
5. Join the Salesforce community or a study group: You can also use study groups to practice questions and share study materials. The communities are a perfect platform for discussions, assistance, and guidance.
6. Salesforce is constantly updating and improving the Salesforce CPQ platform, so it is important to stay up-to-date with the latest releases and best practices. Consider subscribing to the Salesforce CPQ blog or following the Salesforce CPQ community on social media to stay informed.

Salesforce CPQ Specialist Certification Exam Dumps – Say NO to Dumps

Salesforce CPQ Specialist exam dumps are exam questions and answers that have been obtained and shared online.

Salesforce CPQ Specialist exam dumps are unethical and can have negative consequences. They are illegal and violate the Salesforce certification agreement, and using them is a form of cheating that can result in the devaluation of the certification. 

Additionally, exam dumps may provide false results and give a false sense of confidence, leading to failure on the actual exam. Using exam dumps undermines the value of the certification and can lead to a lack of confidence in certified professionals.

Salesforce CPQ Specialist Certification Exam Questions and Answers

Now that you are familiar with the categories of questions you may encounter during the Salesforce CPQ Specialist certification exam and how to prepare, explore some of the most important questions.

1. The sales reps at Sun Solar have complained that on marking the Quote Primary, all the products from the Quote Lines are not getting synced to Opportunity Products. What Product level configuration should the CPQ specialist check to resolve this issue? Choose two answers.

1. Ensure ‘Hide Price in Search Results’ is not selected on the Product.
2. Ensure the ‘Exclude from Opportunity’ checkbox is False.
3. Ensure the ‘Optional’ checkbox is False.
4. Ensure the ‘Hidden’ checkbox is False.

Answer- 2 and 3.

Explanation:- Review the following Product Record Fields when encountering sync issues between Opportunity and CPQ Quote in Salesforce

• Active checkbox is True.
• Optional checkbox is False.
• Exclude from Opportunity checkbox is False.
• Verify that the Product record has an active price for the Price Book on the Quote.

2. The Sales Head wants to split quotes into multiple orders to track order fulfilment. What should the administrator consider before attempting to split orders for quote containing bundle products? Choose two answers.

1. Bundle products in amendment or renewal quotes cannot be split into multiple orders.
2. Component product options can’t be ordered separately from their parent bundles.
3. Quantities of Bundle Products cannot be split.
4. Bundle with accessories or related products can be split into multiple orders.

Answer- 2 and 4.    

Explanation:- When you work with split orders, review important guidelines.

• Percent of Total products can’t be ordered separately from their covered assets.
• Component product options can’t be ordered separately from their parent bundles.
• You can split a bundle with accessories or related products into multiple orders. However, if you contract both orders into one contract and renew or amend the contract, Salesforce CPQ doesn’t reassemble the bundle on renewal or amendment quotes.
• You can order different quantities of an entire bundle. However, if the bundle contains an asset, Salesforce CPQ doesn’t reassemble the product options under their respective parent bundle on renewal or amendment quotes.

3. A company has set up all its software licenses as subscription products. The yearly maintenance product’s price is a percentage of the price of the licenses and increases as sales reps add more licenses or increase the tenure. How can the CPQ Specialist set up the yearly maintenance product as a percent of total subscription product? Choose two answers.

1. Set Subscription Pricing to Percent of Total.
2. Set Subscription Pricing to Fixed.
3. Set Pricing Method to Percent of Total.
4. Set Pricing Method to List.

Answer- 1 and 4.

Explanation:- To enable percent of total pricing on a subscription product, set its Subscription Pricing field to Percent of Total and its Pricing Method to List. You can also add percent of total pricing to a one-time product by changing its Pricing Method field to Percent of Total.

4. Sun Solar has configured monthly ramps for its subscription products. The Sales Reps have complained that they must scroll toward the right every time they clone, delete or reconfigure a line item. What can the administrator do to improve the user experience?

1. Update the Line Editor field set to update the sequence of buttons.
2. Update the Action Placement field on the custom actions to the left.
3. Update the Actions Column Placement from the package level settings.
4. Update the Segmented Line Editor field set to update the sequence of buttons.

Answer- 3

Explanation:- The Actions Column Placement setting under the Line Editor tab of CPQ package level settings allows admins to place the Delete and Edit actions to the left or right of quote lines in the quote line editor.

5. Auto Car has a multi-currency org and sells in USD, EUR, and GBP. The company sells a product at 500 GBP and 450 EUR. However, when the product is sold as part of a bundle, it should be priced at 450 GBP and 405 EUR. What should the administrator configure to meet this requirement?        

1. Configure Option Override pricing using the Discount Amount field.
2. Configure Option Override pricing using the Discount % field.
3. Configure new price books for different currencies.
4. Configure new Product Options and associate them with a price book.

Answer- 2

Explanation:- The administrator can use the Discount (%) field on the Product Option as the product has been discounted by 10% for both currencies. However, the Discount (Amt) cannot be used on Product Options with multi-currency orgs.

6. An administrator has created a price rule to update a custom ‘Number of Kits’ field on quote lines. The quote satisfies all the Price Conditions, but the field has not populated. What configurations from the package-level settings can they update to resolve this issue? Choose two answers.

1. Re-execute the CPQ Post Install Scripts.
2. Enable Large Configurations.
3. Ensure the Triggers Disabled field is unchecked.
4. Select Improve Browser Performance.

Answer- 1 and 3.

Explanation:- When Salesforce CPQ is installed or the package is upgraded, the CPQ package runs “Post Install Scripts” to align CPQ fields with proper values for CPQ functionality introduced that may feed other processes downstream.

The Triggers Disabled checkbox is used to disable CPQ triggers temporarily if you’re migrating data or performing another action where you do not want to fire triggers. This setting also disables triggers in the Service Cloud for the CPQ package. Ensure that this checkbox is not selected.

7. An administrator needs to import price rules configured in one Sandbox to another. The price rules use both lookup queries and summary variables. Which object should be sequenced first for import?

1. Price Condition
2. Lookup Query
3. Price Action
4. Summary Variable

Answer- 4

Explanation:- The following sequence should be followed while importing price rules to any org:-

• Summary Variables
• Price Rules
• Price Conditions
• Lookup Queries
• Price Actions

8. The administrator has noticed that a lookup query condition has been missed while configuring a price rule that uses a lookup object. Due to this, the query returns multiple results. What behavior should they expect when the price rule is invoked from a quote?        

1. Value from the lookup record that was created most recently is populated.
2. The user will get an error message on the Quote Line Editor.
3. A value from any of the matched records will be displayed.
4. Value from the lookup record that was created first is populated.

Answer- 2

Explanation:- The Salesforce CPQ error, ‘Price Rule [id]: Multiple results returned from the query. Please contact your Salesforce CPQ administrator’ indicates that a Price Rule which uses a Lookup Object has returned multiple records (rows) from the lookup object. The ID displayed in the error message is the record ID for the related Price Rule. The return from a lookup rule must only be one record for each targeted record.

9. The administrator has created a product rule and needs to evaluate the conditions based on custom logic. Which field on the product rule should be updated to fulfill this requirement? Choose two answers.        

1. Index
2. Conditions Met
3. Evaluation Order
4. Advanced Condition

Answer- 2 and 4.

Explanation:- To evaluate the error conditions based on a custom object, the admin should update the Conditions Met field to Custom and the Advanced Condition field to contain the exact logic based on the Index mentioned on the Error Condition records. For example, 1 OR (2 AND 3).

10. The administrator at Sun Solar has configured the Installation Charges product as Percent of Total. However, the Sales Head needs the installation charges to be calculated based on the list price of the other products rather than on the discounted price. What configuration changes should be made to meet this requirement?

1. Update Percent of Base in the package level settings to List Price.
2. Update Percent of Base on the Installation Charges product to List Price. 
3. Update the Percent of Total Category to List Price
4. Update the Percent of Total Category to Customer Price

Answer- 2

Explanation:- Percent of Total Base

Define whether your Percent of Total product calculates its price based on the list price, net price, customer price, or regular price of its covered products. Calculations default to the list price if you don’t choose a value.

Summing Up

The Salesforce CPQ Specialist certification can be a game-changer for your career in sales and marketing, giving you the expertise to streamline sales processes and optimize pricing strategies. With the right preparation and hands-on experience, you’ll be well-equipped to tackle the exam and advance your career as a certified CPQ specialist.

Ready to kickstart your journey? Sign up with saasguru today for a free trial and unlock access to 30+ Salesforce certification courses, 50+ mock exams, and 50+ Salesforce labs for practical learning. Get the support you need to master Salesforce CPQ and more—start now and accelerate your path to success!