Learn how to create impactful UX artifacts in Salesforce, enhancing user experience through effective mapping, design, and prototyping.

Explore project management essentials: defining scope, understanding requirements, managing stakeholders, and utilizing the RACI matrix.

Explore the differences between Scrum and Kanban to choose the right agile framework for your team’s project management needs.

Explore strategies for building trust, influencing styles, and fostering empathy to develop effective workplace relationships.

Discover key stakeholders’ roles in project success, stakeholder identification, analysis techniques, and real-world change management strategies.

Discover how Salesforce Optimizer enhances org efficiency by identifying improvements across over 50 metrics for a streamlined experience.