Upgrade your career with Certificate in Salesforce & AI by E&ICTA, IIT Kanpur
Service Console in Salesforce
Explore Salesforce’s Service Console and Case Management features for efficient support, including Email-to-Case and Web-to-Case functionalities
Prashakha Guru
Prashakha is a talented writer with over 3 years of experience in both creative and technical writing. She has a passion for technical writing and now focuses primarily on writing for the cloud industry.
Her writing skills and expertise in cloud technology are evident in her published blogs, which provide insightful and informative content to the readers. When not writing, Prashakha loves exploring trending topics on social media and learning about new ways to write compelling content.
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Case Management in Salesforce
Discover Case Management in Salesforce for streamlined service, from case assignment to collaboration, and enhanced customer support.
Salesforce January 2024 Updates by saasguru
Catch up with everything that happened in January to avoid missing out on important updates. Explore Salesforce Jan 2024 Updates!
Salesforce Laying Off 700 Employees: Unraveling the Strategy
Explore Salesforce’s strategy behind laying off 700 employees, 1% of its workforce, in a dynamic tech industry landscape. Read now!
Salesforce Marketing Associate Exam Practice Questions 2024
Enhance your Salesforce Marketing Cloud skills with our curated set of 20 practice questions for the Salesforce Certified Marketing Associate exam. Read now!
Apex List Class: Enhance Salesforce Development with Key Practices
Explore Apex Lists in Salesforce: Key features, differences from Sets and Maps, and best practices for efficient coding in Salesforce development. Read now!
