At Dreamforce 2024, Salesforce introduced Atlas, the advanced AI reasoning engine at the heart of Agentforce. Atlas is designed to automate complex decision-making processes, streamline workflows, and personalize customer interactions. This innovation goes beyond typical AI applications, bringing a level of autonomy and learning that empowers businesses to optimize their operations in real time. What

Welcome to our Dreamforce 2024 live blog, where we’ll cover the biggest announcements from this year’s event. Here’s what you can expect: Key insights on Salesforce’s Agentforce for autonomous agents. Major AI advancements and a $1B investment in AI technologies. Exciting partnerships with IBM and Google to extend agent capabilities. Data Cloud enhancements for faster,

Explore the key differences between Apex and Flows in Salesforce. Discover which tool suits your automation needs best, from ease of use to performance.

Learn the step-by-step process of Salesforce Incident Management and best practices for seamless issue resolution. Read now!