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Stay on top of everything related to certification, careers and latest product features. Hand-crafted content by our gurus from across the globe

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Salesforce Digital Engagement

Salesforce Digital Engagement is best described as a messaging channel aggregator. It allows your Service Cloud reps to interact with your customers across all the channels they prefer to use, all without leaving the Service Cloud UI.

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Behind the Certs – Inshu Misra

This week we bring to you Inshu Misra Principal at Slalom Australia | Copado Champion ? | eDISC Accredited Practitioner | Mentor/Coach | Salesforce Solution Architect | Salesforce Tableau CRM Architect

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Behind the Certs – Vishal Gupta

This week we bring to you a Trailblazer from Netherland – Vishal Gupta from Infosys. Vishal is an 18x certified Trailblazer with a stellar record of working with leading organizations across the US and Europe on their Salesforce transformation. Find out more about his personal transformation from a Tester to a leading Salesforce consultant.

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Salesforce Flows- How to simplify the complex business processes?

What is a Salesforce Flow Builder?

Salesforce Flow Builder is a declarative way to automate complex business processes. For example, flow builders can automate processes that need creating/updating unrelated records, querying multiple objects, or running loops on the data. Flow builders can also access external systems. Flows can be further extended by adding Apex actions.

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Behind the Certs – Tanjid Mowla

This week we are delighted to share the journey of a much loved and well-known face in the ecosystem – Tanjid Mowla. He has an inspiring story of seizing the opportunity of self-learning Salesforce while working for an NFP and never looking back. Thanks, Tanjid for sharing your story with saasguru

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How Do Certifications Help Advance Your Career?sguru

Are certifications really worth the effort? Yes! Being certified tells your employers, members of your professional community, and literally everyone around you that you have the knowledge and know-how to use it. Certifications are evidence that you take your profession seriously, which can help you find your dream job or land you new opportunities and

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Einstein Prediction Builder: Know Your Outcomes

Business Intelligence is a way to gather insights that will help forecast and understand changes in the market and industries.
Jack Ma has famously quoted, “Adopt and change before any major trends and changes”. Business intelligence helps companies understand the trends.

Slack connects everyone in the business and provides a flexible digital workplace for people to interact and collaborate. Salesforce provides a customer 360 that offers everything required to support your customers in a single place. Together, they provide a business transformation solution for connecting employees, customers, and partners with data and apps they use every day.

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Behind the Certs – Mukul Mishra

We are excited to share the story of Mukul Mishra from PwC. She has put some serious runs on the board with less than 5 years in the ecosystem. From leading a full force product development to working with Fintech clients in Australia to working with Salesforce India on product development, she has been there and done that. Congrats Mukul on your F1 speed. Wish you many more milestones in your career.

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Behind the Certs – Mitali Telang

This week we bring to you the awesome and very inspiring journey of Mitali Telang, one of the most certified women in the ANZ Salesforce ecosystem. She transitioned her career from Siebel into Salesforce and has been part of some of the largest Salesforce transformation projects working across blue chip customers as well as leading Salesforce GSIs in the region.

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Behind the Certs – Sharayu Sable

SG – Let’s get started. Why don’t we begin at the beginning? Please tell us about your education/ career before coming into the Salesforce ecosystem.SS – I did my engineering in Electronics and Telecommunication. In the last year of my engineering program, I got placed with a company as a Java developer. This started my

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Salesforce and Slack Integrations

Salesforce’s recent acquisition of Slack brings a unique opportunity for major organisations to accelerate towards the all-digital world. Both companies offer digital solutions to help organisations to interact with their customers through various touchpoints.

Slack connects everyone in the business and provides a flexible digital workplace for people to interact and collaborate. Salesforce provides a customer 360 that offers everything required to support your customers in a single place. Together, they provide a business transformation solution for connecting employees, customers, and partners with data and apps they use every day.

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Salesforce Sharing Model and Data Security

Salesforce data security deals with the security and sharing settings of data amongst users or group of users in the organisation. Salesforce offers a flexible and layered sharing and visibility model to provide different data set to a different set of users.

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Behind the Certs – Gaurav Kheterpal

SG – Let’s get started. Why don’t we begin at the beginning? Please tell us about your education/ career before coming into the Salesforce ecosystem. GK – I started my career in telecom with Alcatel Lucent right out of college – nearly 22 years ago. There, I worked on large-scale billing and call routing solutions.

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Salesforce and Tableau Integration

Prateek is a 17x Certified Salesforce Consultant based in Sydney. He has over 10 years of experience working with customers across US, India and Australia on transformational Salesforce projects.

In 2019, two world-leading solutions Salesforce and Tableau, joined hands to help their customers see and understand their data better than ever before and help make more educated decisions.

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Behind the Certs – Paul Fayle

  SG – Let’s get started. Why don’t we begin at the beginning? Please tell us about your education/ career before coming into the Salesforce ecosystem response.PF – I have had a pretty diverse background over more than two decades. I graduated as a lawyer (I even did some in-house legal work for a while

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Behind the Certs – Aanchal Bhatia

SG – Let’s get started. Why don’t we begin at the beginning? Please tell us about your education/ career before coming into the Salesforce ecosystem response. AB – I completed my bachelor’s degree in Computer Science at Bharati Vidyapeeth Deemed University, Pune, India, in 2015. I started my career at SaaSfocus as an associate software

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Recent Updates on the Salesforce Admin Certification Exam Structure

Salesforce continuously evolves the Certification Exam structure to reflect changes in the product and the skills required to be a value-adding user of the platform. Effective June 23, 2021, the following key changes will be made to the Salesforce Admin Certification Exam: Realignment of the sub-topics Changes to the weighting of topics Additional sub-topics The

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Behind the Certs – Jess Wingerden

SG – Let’s get started. Why don’t we begin at the beginning? Please tell us about your education/ career before coming into the Salesforce ecosystem response. JW – Since I started working in IT, I get asked this question quite a lot, and I’m often met with a response of surprise when I share that

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Behind the Certs – Nadeem Shaikh

SG – Let’s get started. Why don’t we begin at the beginning? Please tell us about your education/ career before coming into the Salesforce ecosystem response. NS – I completed my Bachelor of Science in Technology and quickly realised that I have a knack for technology during my first job as a Java Developer. I

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Behind the Certs – Garima Chaturvedi

SG – Let’s get started. Why don’t we begin at the beginning? Please tell us about your education/ career before coming into the Salesforce ecosystem response. GC – It was pretty early during my schooling when I found my interest in computing and coding. Back in those days, we studied C and C++; I enjoyed

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