Earn a Salesforce AI Certification by IIT + 12-Week Internship
Bootcamps
Mock Exams
Hands-on Labs
Dreamforce 2023 Live Updates and Highlights
Dreamforce 2023 live in San Francisco is the talk of the tech world right now. Salesforce’s annual user conference is not just a regular tech event; it’s a platform where groundbreaking innovations are showcased, visionary strategies are laid out, and the trajectory of future technology is determined. Each year, Dreamforce promises a unique blend of learning, networking, and inspiration, and this year is shaping up to be one of the most exciting yet.
The spotlight this year is firmly on AI. Salesforce is gearing up to elevate AI’s role in their ecosystem, aiming to offer smarter, more intuitive solutions that promise to revolutionize user experiences. The global tech community is on the edge of their seats, awaiting the latest product updates and announcements. With Salesforce CEO, Marc Benioff, slated to deliver his traditional opening keynote, expectations are sky-high. Benioff, known for his forward-thinking insights, is anticipated to provide a window into Salesforce’s future direction and the broader tech landscape.
The atmosphere at Dreamforce is nothing short of electric. With tech aficionados from all corners of the globe converging in San Francisco, the air is thick with anticipation. And while scheduled announcements are eagerly awaited, Dreamforce’s surprise elements are what truly set it apart. Be it a novel product launch, a strategic partnership, or a pioneering initiative, there’s always something unexpected in store for attendees.
September 13, 2023 – Salesforce and Google Workspace Integration
- Salesforce has extended its strategic partnership with Google to offer a deeper integration between its AI-powered CRM and Google Workspace.
- This integration will combine Salesforce’s AI CRM with Google’s productivity platforms, including Google Calendar, Docs, Meet, and Gmail.
- The partnership aims to allow customers to utilize both Google’s Duet AI and Salesforce’s Einstein Copilot across their tools. This will enable users to generate customized Google Docs, Slides, and summaries for Google Meet and Gmail using Salesforce data.
- The integration will support greater automation, eliminating the need for context switching and increasing productivity.
September 12, 2023 – Dreamforce 2023 Main Keynote Announcement Highlights
Get to know the top announcements – Dreamforce Keynote Announcements 2023: It’s Now All About AI(No Surprises)
Einstein 1 Platform
Salesforce introduces the Einstein 1 Platform at Dreamforce 2023, which integrates Data Cloud’s data connectivity, Einstein’s AI capabilities, and the metadata framework of the Salesforce platform. Einstein 1 is set to revolutionize the role of AI in business. Furthermore, Salesforce’s dedication to innovation was highlighted with the announcement of a $500 million Ventures fund, specifically aimed at supporting innovators working with Einstein 1.
Slack Innovations
Slack’s evolution was highlighted with the introduction of features like Slack Lists. These tools, focusing on collaborative work tracking, signify the merging of Sales Cloud and Slack, aiming to harness AI for optimal productivity.
AI’s Role in App Development
AI’s transformative impact on app development was discussed. With the advent of Einstein 1 Copilot Studio, businesses can now tailor AI apps to their specific needs, marking a new era in customizable AI solutions.
Metadata Framework
The metadata framework creates a common language for data connections across applications.
Metadata’s role in shaping the future of data management was underscored. In the context of the Data Cloud, metadata serves as the backbone, enabling a more structured and intuitive approach to data handling. Salesforce’s ambition is to revolutionize how businesses perceive and utilize data.
Compatibility with Salesforce Tools
The metadata approach is compatible with various Salesforce tools, including Einstein for AI predictions, Flow for workflow automation, and Lightning for the user interface.
Genie to Data Cloud
The platform builds upon Genie, a hyperscale infrastructure, and integrates it into Data Cloud to normalize data from multiple sources and enable analysis and workflows. The Data Cloud initiative stood out as a major highlight. Salesforce’s vision is to consolidate and harmonize data by partnering with leading data lake providers. This initiative aims to streamline data interpretation by integrating diverse sources seamlessly.
Free Access to Data Cloud
Enterprise and Unlimited edition customers can access Data Cloud for free, allowing them to unify up to 10,000 profiles and obtain two Tableau creator licenses.
Sustainability at Dreamforce
The event was highlighted for its green initiatives. Dreamforce 2023 was presented as the most sustainable edition yet, with a focus on recycling and reusing a large portion of the event structures.
Einstein Trust Layer
Trust in AI was a recurring theme. Benioff introduced the Einstein Trust Layer, emphasizing Salesforce’s commitment to ensuring data security. This layer is designed to protect information from potential threats, ensuring that AI operates within ethical and secure boundaries.
Canvas Upgrade
Canvas, Salesforce’s content generator service, witnessed significant enhancements. It’s now primed to integrate comprehensive sales data, ensuring that sales teams and marketers have a holistic view of their operations.
September 12, 2023 – Salesforce Unveils the New Einstein 1 Platform
At the ongoing Dreamforce 2023 event, Salesforce has made a significant announcement that is set to reshape the CRM landscape. Introducing the Einstein 1 Platform, Salesforce is taking a giant leap in integrating AI, automation, and analytics to enhance customer experiences. This new platform is natively integrated with the Einstein 1 Data Cloud, enabling businesses to connect diverse data sources and create a comprehensive customer profile.
Image Source: salesforce.com
The Einstein 1 Platform is not just about data integration; it’s about revolutionizing CRM applications. With the introduction of Einstein Copilot, a conversational AI assistant, Salesforce aims to drive productivity by assisting users within their workflow. This AI assistant is designed to understand natural language queries, providing relevant and trustworthy answers based on secure company data from the Data Cloud. Furthermore, the Einstein Copilot Studio allows developers to craft custom generative AI applications with ease, using low-code prompt and skill builders.
Parker Harris, Co-Founder and CTO of Salesforce, emphasized the importance of a robust data strategy, stating, “A company’s AI strategy is only as good as its data strategy.” With the Einstein 1 Platform, Salesforce is bridging the gap between data and actionable insights, ensuring businesses can harness the power of AI to supercharge productivity, reduce costs, and deliver unparalleled customer experiences.
As Dreamforce 2023 is still in progress, we’ll be updating you with the latest announcements and highlights here.
Stay connected for real-time insights and updates from the heart of the event.
