How to Deactivate Triggers in Salesforce Production?

Updated:

September 5, 2023

⏱️ 4 minutes

Salesforce is a powerful platform that enables businesses to manage and streamline their sales, service, and marketing processes. Triggers are an essential part of Salesforce, as they help automate specific actions based on certain conditions. However, there may come a time when you need to deactivate a trigger in your Salesforce production environment. In this article, we’ll discuss the reasons for deactivating triggers and provide a step-by-step guide on how to do it effectively.

What is a Trigger in Salesforce?

In Salesforce, a trigger refers to an Apex code segment that automatically runs in response to particular events, like the creation, modification, or removal of records. Triggers help enforce business rules, maintain data integrity, and automate processes within Salesforce.

Why Deactivate a Trigger in Salesforce Production?

Multiple factors could necessitate the deactivation of a trigger within your Salesforce production setting. Some of the primary reasons include the following:

1. Performance Issues

Triggers can sometimes cause performance issues, especially if they’re not optimized. Poorly designed or implemented triggers can lead to slow response times, negatively affecting the user experience. Deactivating the trigger temporarily can help identify and resolve these issues, enabling developers to optimize the trigger code and restore efficient performance.

2. Trigger Redundancy

In large Salesforce organizations, multiple triggers might perform similar tasks on the same object. This redundancy can cause conflicts and inefficiencies, affecting the overall performance of your Salesforce instance. By deactivating redundant triggers, you can streamline your processes and ensure that your system remains efficient and maintainable.

3. Debugging and Testing

During the development process, developers may encounter issues or unexpected behavior in their triggers. Deactivating a trigger can help isolate the problem, allowing developers to focus on debugging the issue without interference from the trigger’s actions. Once the problem has been resolved, the trigger can be reactivated and tested again.

When implementing new functionality or making changes to existing processes, it might be necessary to deactivate a trigger to test the new features without the trigger’s interference. By temporarily deactivating the trigger, developers can ensure that their changes are working correctly before reactivating the trigger and deploying the new functionality to production.

4. Troubleshooting Existing Issues

If your Salesforce instance is experiencing issues that could be related to a specific trigger, it might be necessary to deactivate the trigger to identify and resolve the problem. By eliminating the trigger’s actions, you can determine whether the issue persists and pinpoint the root cause. Once the issue has been resolved, you can reactivate the trigger and monitor its performance to ensure the problem doesn’t reoccur.

5. Pre or Post Deployment Activity

Sometimes during post or pre deployment activities we may have to deactivate triggers to speed up the deployment especially in case of huge data migration. Those triggers can be activated later and can be invoked manually via some apex or batch scripts to execute the trigger logic.

Methods to deactivate trigger in production org

1. Employing the Ant Migration Tool

Deactivate the trigger in a test environment, making certain you possess a sandbox organization containing the identical trigger.
Establish a new directory within the test environment, integrating the trigger (or updating the existing directory).
Alternatively, modify the triggername.trigger-meta.xml file within an existing project, altering the status node to inactive: <status>Inactive</status>.
Save this adjustment locally.
Implement the modified trigger in the production setting.
Complete the data import procedure.
If necessary, reactivate the trigger by making it active once more in the sandbox or project and implementing the revised trigger in the production setting.

2. Utilizing Change Sets

In a test setting, disable the trigger, making certain you possess a sandbox organization containing the identical trigger.
Establish a new Outbound Change Set within the test environment.
Incorporate the deactivated trigger in the change set.
Transfer the change set to your production organization.
In the production setting, go to Inbound Change Sets and await the transferred change set’s availability.
Select ‘Deploy’ to execute the tests and apply the modifications.

3. Applying Workbench

Obtain the trigger’s metadata using Workbench.
Unzip the downloaded metadata folder.
Modify the triggername.trigger-meta.xml file, changing the status from Active to Inactive.
Rezip the folder and deploy it using Workbench.

4. Leveraging Salesforce CLI

Create a package.xml file to acquire the trigger’s metadata.
Authorize the organization where you aim to deactivate the trigger using the command sfdx force:auth:web:login.
Utilize the sfdx force:mdapi:retrieve command to obtain the trigger’s metadata, referencing the package.xml file created earlier.
Once you have the metadata file, unzip it and modify the triggername.trigger-meta.xml file, changing the status from Active to Inactive.
Execute the sfdx force:mdapi:deploy command to apply the modifications to the target organization.

Summing Up

Deactivating a trigger in Salesforce production is sometimes necessary to address performance issues, redundancy, or debugging purposes. By following the steps and best practices outlined in this article, you can ensure a seamless and error-free process.

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