How to Pass ServiceNow CSA Exam in 2023? – Blog | saasguru

The universe of the ServiceNow Platform is vast, and the ServiceNow Certified System Administration (CSA) certification is the first step to its gateway. To be a shining star in the ServiceNow universe, excelling in the ServiceNow CSA exam is mandatory and more of a foundation stone for your future. 

Are you planning to be a ServiceNow CSA professional and have started preparing for the exam? Do you know how hard the ServiceNow CSA exam is?

Hold on, read this guide on how to pass the ServiceNow CSA exam in 2022 and then decide what to do and how to ace the examination. 

Here are 7 steps you should follow:

Schedule Exam Beforehand 

Possibilities of cracking the ServiceNow CSA Exam in 2022 will be increased in case you schedule the exam beforehand, even before starting your preparation. This creates a mindset shift and sets a goal in mind subconsciously. 

As the exam date nears, you will be able to assess how much syllabus is left to be covered and how much preparation is yet to be done. Most importantly, scheduling the exam will effectively increase your productivity level and help you prepare for the exam proactively. 

Dive Into Details

Leave no stones unturned for passing the ServiceNow CSA Exam. Dive deep into details about everything related to the ServiceNow CSA exam. 

Information like the exam pattern, the exam format, the adaptation of changes in the last few years, updated exam policies, detailed syllabus, etc., would help you comprehend the ServiceNow CSA Exam better. Do keep a tab on the new features also. 

Study Under A Trusted Guidance

If you are a first-time aspirant, everything might seem like a puzzle and figuring out the right way to prepare for the exam might sometimes feel overwhelming. Therefore, a ServiceNow course or a training program would be beneficial to pass the ServiceNow CSA Exam in 2022 as it can guide you through the processes you are new to. 

You can trust saasguru that is on a mission to help you grow your career by supercharging your cert preparation. We have the best professionals of the industry under our roof to train you and diversify your knowledge on the subjects of the ServiceNow CSA exam. 

Find A Study Partner

It is highly recommended to get yourself a study partner before starting your preparation. It can be your office colleague, a friend or anyone with the same field of interest and preparation ground. Having a partner to share your study load and keep a preparation track with is a beneficial exam strategy. 

Not only does this help in faster preparation by setting a healthy competition, but it also is a proven method of scoring better. The best part of having a study partner is getting a different interpretation of every question’s answer and finding a different form of a similar question in distinct answers. 

Practice Perseverance 

The ServiceNow CSA Exam will require quite some effort to get through it and might seem impossible as the complexity of the technological portions is tough to decode. Therefore, all you should be doing throughout the preparation period is maintain perseverance and keep on practicing the sections that are difficult to crack. 

Often, aspirants seem to take the exam lightly, seeing the fundamentals and later falls overwhelmed by the pressure. However, cracking it would not be difficult if you prepare for the exam with consistent sincerity throughout. 

Self Assessment

Considering the ServiceNow CSA exam is often perceived by beginners as an easy crack exam, it is necessary for you to understand your actual potential and assess if you can pass the exam. For that, you have to understand and know about the platform of ServiceNow like the back of your hand. 

The first thing to comprehend is the Access Control List or ACL followed by the workflow mechanism. You also have to be acquainted with the elementary table names of the platform to understand the spectrum well. There are more indeed that can be seen here. Only after you can grasp all of these can you be assured you will pass the exam. 

Take The Practice Exam

90 minutes will be allotted to every examinee of the ServiceNow CSA exam to answer 60 multiple-choice questions. You have to score an aggregate of 70% to pass the exam. Hence, taking the practice exam becomes mandatory if you want to ace the exam on the first go. 

Not only that, you have to have a regular practice of solving sample question papers and sit for the mock test on every alternative day 1 month before the exam to have a command over the time limit. This will help you understand the question meaning better and solve the questions faster.

Conclusion 

We hope you have by now figured out what you should be doing and have already started planning a gripping preparation strategy for cracking the ServiceNow CSA exam. Sign up with saasguru, right now! 

All the best for your future endeavours!

Frequently Asked Questions (FAQs)

1. What are the best resources for preparing for the ServiceNow CSA exam?

• ServiceNow’s Official Learning Paths and Training: ServiceNow offers official training for its certifications, including the CSA. Their training typically provides detailed insights, hands-on labs, and real-world scenarios.
• ServiceNow Community: This is a place where users share their experiences, knowledge, and solutions to common problems.
• Study Guides: There are several study guides available, both official and unofficial. These provide a structured way of covering the syllabus.
• Practice Exams: Available online and through various platforms, these can give you a feel of the actual exam and the types of questions to expect.
• Training Providers: Platforms like ‘saasguru’ and other recognized partners offer courses specifically designed for the CSA exam.

2. How much time should I spend preparing for the ServiceNow CSA exam?

This largely depends on your familiarity with the ServiceNow platform. If you’re a beginner, you might need several weeks to months of consistent study. However, for someone with hands-on experience, a few weeks of focused revision might suffice.

3. What are the most common mistakes made by people who fail the ServiceNow CSA exam?

• Underestimating the Exam: Assuming it’s easy and not studying all topics in depth.
• Not Practicing Enough: Merely reading without hands-on practice or taking mock exams.
• Not Reviewing the Official Documentation: Relying solely on third-party resources and neglecting ServiceNow’s official documentation.
• Time Mismanagement: Spending too much time on difficult questions and leaving out others.

4. How can I improve my chances of passing the ServiceNow CSA exam?

• Structured Study: Follow a study guide or plan to ensure you cover all topics.
• Hands-on Practice: Set up a personal developer instance of ServiceNow to practice as you learn.
• Mock Exams: Take as many practice exams as you can to familiarize yourself with the exam format and time yourself.
• Join Study Groups: Collaborate with peers, share resources, and discuss challenging topics.

5. How can I manage my time effectively during the ServiceNow CSA exam?

• Practice with Timed Mock Exams: This helps you get a feel of the pressure and improves your speed.
• Skip Difficult Questions: If a question seems too challenging, skip it and come back later. Aim to answer the ones you’re sure about first.
• Keep an Eye on the Clock: Allocate specific minutes to each question, ensuring you have some minutes left at the end for review.

6. What are the most common topics on the ServiceNow CSA exam?

• User Interface & Navigation: Understanding of the ServiceNow interface, lists, forms, and more.
• Collaboration: Using Connect Chat, Tasks, and other collaboration tools.
• Database & Data Management: Tables, records, and using the Configuration Management Database (CMDB).
• Platform Implementation: Best practices in rolling out ServiceNow, including user roles, groups, and other foundational concepts.
• Business Logic: Workflow, business rules, and other ways the platform enacts automated processes.
• Reporting & Analytics: Creating and interpreting ServiceNow reports and dashboards.