People Behind the Certs – Sunny Patwa – saasguru

In Greater Noida’s tech-driven corridors, he began his journey with OPPO India after earning a B.Tech degree in Electronics and Communication Engineering from a tier-3 college in Ghaziabad. His role in Quality Assurance Engineering wasn’t merely a position; it was a reflection of his prowess. His dedication didn’t go unnoticed, leading to a swift promotion within a year. However, despite the accolades, the demanding nature of his job, characterized by long 12-hour shifts, nudged him to seek more.

Meet Sunny Patwa, a Salesforce professional at AWC Software Private Limited, whose quest for growth led him to the prestigious NMIMS Mumbai. During his time there, he felt an inclination towards the IT sector and was introduced to Salesforce. Captivated by its potential, Sunny embraced the challenges and dove deep into Salesforce training. His perseverance paid off, transitioning him from an intern to a Salesforce Technical Consultant, amassing 4 Salesforce Certifications, a Copado certification, and the distinction of being a 2 Star Trailhead Ranger. Beyond these accomplishments, he embraced the role of a mentor, guiding over 500 individuals in the Salesforce domain without any financial expectations. His journey from an electronics engineer to a Salesforce maestro exemplifies the essence of determination and the spirit of continuous learning.

From Developer to Mentor: A Salesforce Journey at AWC Software Private Limited

At AWC Software Private Limited, he distinguished himself through technical expertise and a broader vision. After mastering the complexities of Salesforce, he identified the challenges often faced by newcomers. Instead of focusing solely on his own ascent, he felt a pull towards mentorship.

Dedicating his weekends and several weekdays, he embarked on a mission to guide fresh college graduates and those transitioning from non-IT backgrounds. Through his efforts, over 500 individuals found their path in the Salesforce ecosystem. This commitment to mentorship, beyond any technical achievement, became a testament to his dedication to the Salesforce community.

A Firm Belief in the Rewards of a Salesforce Career

He firmly believes that a career in Salesforce is both rewarding and a pursuit worth dedicating oneself to. His conviction stems from several reasons. Firstly, he recognizes Salesforce as a global leader in CRM technology. Being part of such a dynamic field, in his view, opens doors to growth and innovation. He highlighted how CRM helps streamline processes, enhance customer experiences, and drive revenue. This direct impact on an organization’s success, he feels, is deeply fulfilling.

Moreover, he’s always been impressed by the vastness and diversity of the Salesforce ecosystem. With roles ranging from administrators to developers to consultants, he believes there’s a place for everyone. This platform allows individuals to find their niche, aligning with their skills and interests, which he sees as a testament to personal and professional satisfaction.

He also values the continuous learning opportunities within the Salesforce community. For him, staying updated and being at the forefront of technological advancements is crucial. Beyond the technical aspects, he deeply respects Salesforce’s commitment to social and environmental responsibility. The idea of working for a company that prioritizes giving back to the community resonates with him. In essence, he views a career in Salesforce as a harmonious blend of meaningful impact, growth opportunities, and continuous learning.

Three Guiding Principles for Aspiring Salesforce Professionals

Navigating the Salesforce domain, he identified key strategies that propelled his success and now shares them with those eager to embark on a similar journey.

1. Master the Salesforce Fundamentals:- By delving into core concepts and familiarizing oneself with the platform’s products and features, one can truly harness its potential. Platforms like Trailhead offer invaluable resources, providing free online modules for comprehensive learning.
2. Practical Experience:- Engage in personal projects, participating in internships, or contributing to Salesforce’s open-source initiatives can offer insights that theoretical learning might miss. This hands-on approach not only deepens understanding but also enhances one’s appeal to potential employers.
3. The power of community engagement:-  The Salesforce Trailblazer Community is a vibrant space teeming with professionals and enthusiasts. Actively participate in meetups, events, and discussions. Building connections, sharing experiences, and staying updated are integral to growth within the Salesforce ecosystem.

From his vantage point, Salesforce stands on the cusp of further defining its pivotal role in the tech-business nexus. With global trends emphasizing data-driven strategies and enriched customer experiences, he foresees Salesforce’s capabilities in CRM and cloud computing becoming even more central to business operations.

To adeptly navigate this projected evolution, there’s a conscious effort to stay deeply connected with the Salesforce Trailblazer Community. This involves attending essential events and ensuring certifications remain current. Through this proactive approach, he aims to be at the forefront of Salesforce’s unfolding journey.

Beyond the technical aspects, he deeply respects Salesforce’s commitment to social and environmental responsibility. The idea of working for a company that prioritizes giving back to the community resonates with him.

In essence, he views a career in Salesforce as a harmonious blend of meaningful impact, growth opportunities, and continuous learning.