Salesforce Associate Certification Exam Syllabus

The corporate world is witnessing the exponential growth of the Salesforce ecosystem, the most sophisticated CRM software used by start-ups to corporate giants. Undoubtedly, it will result in the immense growth of job opportunities in the Salesforce ecosystem. A recent study conducted by IDC Salesforce Economy Study found that Salesforce is expected to create 9.3 million jobs by 2026. It means that professionals with Salesforce skills can explore new career options with better pay checks. 

A Salesforce Associate’s average salary range is approximately $85,000 – $89,0,00. Isn’t it worth trying?

Salesforce certifications can prepare you to explore new vistas. Salesforce offers different levels of certifications, from fundamentals to advanced levels. It is always better to start from the basics, and it would be best if beginners could start with Salesforce Associate Certification. Let’s dig deep into it.

Salesforce Associate Certification: An Ideal Option for the Beginners

The Salesforce Associate Certification is the best option for those with at least six months of Salesforce experience. It is a perfect choice even if you don’t have technical knowledge. But it would be great if you have a basic knowledge of the Salesforce platform and its associated areas, like security, customization, and data management. and how to solve Salesforce-related challenges.

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This entry-level certificate will assess your knowledge of the Salesforce Customer 360 platform and its ecosystem.

Salesforce Certified Associate Certification Details

Details of the Salesforce Associate Certification pattern at a glance. Check out our guide on “How to Become a Salesforce Certified Associate“

Syllabus of Salesforce Associate Certification

To tackle the Salesforce Associate Certification, you should cover the entire syllabus, which is divided into four segments.

1. Salesforce Ecosystem: 32%

• Given a scenario, describe various resources available to learn and apply in-demand Salesforce skills.
• Given a use case, identify which Salesforce Customer 360 product offerings could be used.
• Describe how companies use Salesforce.
• Differentiate between various job roles and career paths in the Salesforce ecosystem.

2. Navigation: 28%

• Given a scenario, identify how a user can locate and access necessary information.
• Given a scenario, identify where Salesforce customization takes place.

3. Data Model: 25%

• Explain the relationship between the core standard objects (account, contact, lead, opportunity, case).
• Given a scenario, determine which feature to use to ensure data visibility.
• Given a scenario, determine which tool to use to ensure data integrity.

4. Reports & Dashboards: 15%

• Describe reports on Salesforce.
• Describe dashboards on Salesforce.

Explore the ultimate Salesforce Associate certification exam guide – get to know exam cost, registration, detailed syllabus and prep tips.

How Can You Become a Salesforce Professional? 

A learning strategy that includes hands-on experience and systematic study of topics as per the syllabus helps you come out with flying colors. You can attend as many practice tests as possible that keep you well-informed about the exam pattern, and you become adept in time management too. It is also possible to connect with other fellow trainees who are working towards the same goal by joining Trailhead Community. 

You can share your thoughts, clear doubts, and enrich your knowledge through such platforms. Trailhead Playground is another platform that updates you about upcoming features and customizations.

Joining an online training program is another option that gives you a chance to learn with the help of subject experts. The main advantage is that you can access the training programs from anywhere at any time despite your busy schedule. But make sure that the course has incorporated practice and topic tests to get a rock-solid foundation of the concepts.

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Salesforce Associate Exam Procedure

There is no need to panic thinking about the exam procedure. You can attend the exam from home or at an approved test center. A proctor monitors the exam.

• You must answer 40 questions within 70 minutes.
• Out of the three options available, you should choose the right answer. The elimination method can help you here.
• You must get approximately 25 right answers to obtain 62% to pass the certification. 

Also read: “How to Pass the Salesforce Associate Certification Exam“

Summing Up

Finding the ideal profession in Salesforce can be difficult if you lack a proper Salesforce Certification. Qualifying for the Salesforce Associate exam can be considered the stepping stone to the next levels of Salesforce credentials. It allows you to lay the groundwork in Salesforce, kick-start your certification journey and explore a new career trajectory. If you are looking for a customized learning program and instructor-led classes, you are at the right place. 

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Frequently Asked Questions (FAQs)

1. What are the passing requirements for the Salesforce Associate Certification exam?

For the Salesforce Associate Certification exam, you must answer 40 questions within a 70-minute timeframe. To pass the certification, you need to get approximately 25 correct answers, which equates to a passing score of 62%.

2. What are the types of questions asked on the Salesforce Associate Certification exam?

The Salesforce Associate Certification exam consists of multiple-choice questions. Candidates are presented with three options for each question, and they must choose the correct answer. The questions are scenario-based, requiring candidates to apply their knowledge of the Salesforce platform and its features to specific use cases or situations.

3. How can I prepare for the Salesforce Associate Certification exam?

To adequately prepare for the Salesforce Associate Certification exam:

• Systematic Study: Follow a structured learning strategy that includes gaining hands-on experience and a thorough study of topics as per the syllabus.
• Practice Tests: Attend as many practice tests as possible to familiarize yourself with the exam pattern and improve your time management skills.
• Engage with the Community: Connect with fellow trainees and professionals in the Salesforce ecosystem through platforms like the Trailhead Community. Here, you can discuss topics, clear doubts, and share insights.
• Trailhead Playground: Use the Trailhead Playground platform to stay updated on upcoming features and customizations in Salesforce.
• Online Training Programs: Consider enrolling in online training programs, ensuring they include practice and topic tests to solidify your understanding.

4. What are the resources available to help me prepare for the Salesforce Associate Certification exam?

There are several resources to help you prepare:

• saasguru Programs: Consider enrolling for the FREE Salesforce Associate Course offered by saasguru, which provides a comprehensive overview of the topics covered in the exam.
• Trailhead Community & Playground: Engage with Salesforce professionals and enthusiasts, share thoughts, and stay updated on the latest features and customizations.
• Online Training Platforms: Online training programs can provide subject expert guidance and mock exams to help you understand the exam pattern better.