saasguru Salesforce Data Cloud + Agentforce Training is an online 5-week program offering in-depth, practical experience with Salesforce’s most sophisticated data management and AI tools. Through this training, you will:

• Become a Data Cloud Expert: Learn to design data strategies, clean and transform data, create unified customer profiles, and segment audiences for precision targeting.
• Unlock the Power of Einstein 1: Discover how to build custom AI actions, use predictive analytics, and gain actionable insights to drive informed decisions.
• Achieve Certification Success: Get thorough preparation to confidently tackle the Salesforce Data Cloud Consultant certification exam.

Salesforce Data Cloud is a powerful platform that helps businesses centralize, transform, and activate customer data across all Salesforce products and beyond. With Data Cloud, you can:

• Unify Your Data: Integrate data seamlessly from various sources (Salesforce, marketing, e-commerce) to create a comprehensive view of your customers.
• Ensure Data Quality: Maintain data integrity and consistency for reliable insights.
• Build Rich Customer Profiles: Combine data from different systems to understand your customers in-depth.
• Create Targeted Segments: Divide your audience into precise groups for tailored marketing and sales strategies.

Yes, Salesforce Data Cloud (formerly known as Salesforce CDP) operates as a powerful Customer Data Platform (CDP). CDPs centralize customer data from multiple sources, providing businesses with a single customer view. Salesforce Data Cloud takes it further, offering advanced data cleansing, transformation, and activation tools essential for effective marketing and personalization.

Agentforce is a conversational AI agent integrated into Salesforce that helps streamline business operations. It combines the power of Salesforce CRM, natural language processing, and large language models (LLMs) to provide a user-friendly assistant capable of handling diverse business tasks.

With Agentforce, users can interact conversationally using natural language to achieve tasks like summarizing data, auto-generating emails, and even creating custom workflows. It respects Salesforce’s trusted security standards, ensuring data privacy and accessibility based on organizational permissions.

This training opens doors to high-demand roles in the Salesforce ecosystem, including:

• Salesforce Data Architect: Strategize and implement data solutions using Salesforce Data Cloud.
• Salesforce AI/Analytics Consultant: Drive data-driven business insights using Data Cloud and Einstein 1.
• Salesforce Marketing Automation Specialist: Harness data segmentation and AI to create personalized, targeted marketing campaigns.
• Other Salesforce Roles: Strong expertise in Data Cloud and Einstein 1 enhances career prospects across various Salesforce-related positions.

While there are no mandatory requirements, the following skills will give you a strong foundation for this training:

• Salesforce Basics: A grasp of Salesforce objects, data relationships, and reporting concepts will streamline your learning.
• Data Fundamentals: Familiarity with different data types and basic database knowledge is beneficial.
• Programming or Analysis (Optional): Experience with any programming language or statistical analysis tools is helpful, but not essential.

Don’t worry if you miss a session! You’ll have access to recordings of each online class, allowing you to catch up on any missed material and continue your learning journey seamlessly.

We provide you with a dedicated support channel during the program. You’ll become part of our exclusive Slack community where you can connect with industry experts, fellow learners, and get prompt answers to your questions.

Yes! To support your ongoing learning and development, you’ll retain for a period of 12 months access to all training materials, including recordings and resources.

Absolutely! To gain a deeper understanding of the program and how it aligns with your career goals, please click on “Book a Call” to schedule a personalized consultation with our experts.