Salesforce Launched Connected Assets for Manufacturing

Salesforce has launched Connected Assets within its Manufacturing Cloud—a comprehensive suite of tools designed to give manufacturers an unprecedented view into their asset data. 

With a focus on real-time monitoring, predictive insights, and AI-driven support, Connected Assets not only improves asset management but also boosts productivity and customer satisfaction.

Asset Management through Connectivity and AI

Manufacturers often face high costs due to equipment downtime, with billions lost each year. Connected Assets transforms how manufacturers can prevent and manage these disruptions. 

Source: Salesforce

The suite integrates data from IoT, customer interactions, and telemetry into a centralized dashboard, enabling teams to monitor asset health and spot early signs of wear or failure before they impact production. This proactive approach helps keep operations smooth and minimizes costly interruptions.

Key Advantages of Salesforce’s Connected Assets

1. Comprehensive Asset Monitoring: The Connected Digital Asset feature brings together data like service history, status updates, and real-time performance metrics. With this data centralized, sales and service representatives can make fast, informed decisions that enhance the customer experience.
2. Data-Driven Predictive Maintenance: Through Asset Service Prediction, Salesforce incorporates AI-driven insights, alerting field technicians to potential issues before they arise. By anticipating maintenance needs, technicians can reduce repair times and eliminate repeat service visits, ultimately saving on operational costs.
3. Instant Access to Telematics Insights: With the Actionable Telematics Framework, manufacturers can track details such as equipment location and onboard diagnostics. For instance, if a machine’s fuel consumption spikes, the system automatically alerts both the technician and the customer, helping them plan timely interventions.
4. Summarized Asset Insights Using AI: Einstein AI powers Asset Service Summary and Asset Telemetry Summary, tools that provide instant overviews of critical data like open cases, alerts, and work orders. This insight helps teams not only resolve issues faster but also uncover new revenue opportunities by proactively suggesting accessories or add-ons to enhance asset performance.

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The Power of AI in Redefining Manufacturing Efficiency

For an industry where real-time decision-making is crucial, Salesforce’s Connected Assets brings manufacturers closer to achieving seamless, efficient operations. Leveraging AI’s predictive and generative capabilities, it enables companies to personalize support and act on timely insights that elevate customer relationships and open up new revenue streams. 

As more manufacturers adopt digital transformation, Connected Assets offers a clear path to enhancing productivity and maximizing asset value.

The Future Outlook for Manufacturing

Salesforce’s Connected Assets marks a pivotal step in transforming traditional manufacturing into a data-centered ecosystem. By equipping manufacturers with the tools to predict, monitor, and optimize asset performance, Connected Assets aligns with the industry’s shift toward smarter, AI-integrated production processes. 

This suite is not only setting a new benchmark for operational efficiency but is also helping manufacturers proactively address future challenges, ensuring they stay resilient in an evolving market landscape.

For more detailed information, visit the official site news:  Salesforce announced Connected Assets.

End Note

Salesforce’s Connected Assets is a transformative step in manufacturing, offering real-time insights and predictive maintenance. With this suite, manufacturers can proactively manage assets and deliver enhanced customer experiences.

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