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Salesforce Lightning Usage App can be accessed from the App Launcher and helps to monitor the adoption metrics, for example – the most visited Lightning page or daily active users. Insights generated from the Lightning Usage App help take corrective actions to promote adoption.
Metrics to Measure Adoption using the Lightning Usage App
- Active users in Lightning Experience and the Salesforce mobile app, measured daily and monthly.
- Switches to Classic by the total number of switches and the number of unique users that switched measured daily and monthly.
- Profiles and users that switched to Classic the most.
- Different types of browsers used.
- Slowest desktop record pages.
- Pages viewed most often in Lightning Experience.
- Active user, feature, and permission set license counts.
Conclusion
As we wrap up our exploration of the Salesforce Lightning Usage App, it’s clear that this powerful tool is essential for driving user adoption and optimizing the Salesforce experience.
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