Earn a Salesforce AI Certification by IIT + 12-Week Internship
Salesforce Certified AI Specialist Course
98.7% of our learners get certified on the first attempt in less than 2 weeks
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Google Reviews
Rated 4.8/5
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25 Tasks
Study Plan -
1 Mock
Exam -
5 Practice
Tests -
10 Hours
Learning Time -
150 Flash
Cards
Salesforce Certified AI Specialist Course Overview
The Salesforce AI Specialist credential is designed for those with a foundational understanding of Salesforce AI and who want to apply AI capabilities to improve business processes and solutions.
This Salesforce AI Specialist course will help you prepare for the certification exam and improve your chances of passing on the first attempt.
The course covers:
- Salesforce Einstein Features: Foundational AI concepts, LLMs, and prompt engineering.
- AI Model Customization: Configuring, testing, and refining Einstein features.
- Salesforce Configuration: Integrating and troubleshooting AI solutions.
- Data Management & Governance: Ethical AI, data preparation, and model training.
- AI Implementation Strategies: Identifying AI-driven opportunities for business growth.
Course Features
Life-time access with free upgrades
AI Powered Learning Assistant
Exclusive Slack Community
Unlimited Interview Prep
24x7 Mentor Support
Exclusive Live Sessions
AI Specialist Course Curriculum
- Security and Privacy Features
- Implementing and Managing Trust Layer
- Generative AI for Sales
- Generative AI for Service
- When to Use Prompt Builder
- Managing Prompt Roles and Templates
- Creating and Activating Prompts
- Grounding Techniques for Prompts
- When to Use Einstein Copilot
- Understanding Copilot Actions
- Creating and Managing Custom Copilot Actions
- Monitoring Copilot Adoption
- When to Use Model Builder
- Configuring Standard and Custom Models
- Bring Your Own LLM (BYOLLM) Setup
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Adnan Kazmi
Project Manager/Business Analyst (Salesforce)
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Emilia Sledzinska
Salesforce Business Consultant
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Shawn Smothers
Volunteer Staff
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Pressy Abraham
Sr. Business Analyst
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Chris C.
Programmer Analyst BI Developer
Explore our unique blend of Instructor-Led Bootcamps and immersive Hands-on Labs for a holistic learning experience.
Instructor Led Trainings- Hands-on Labs
- 1:1 Mentoring
Salesforce AI Specialist Training - FAQs
The Salesforce AI Specialist certification is designed for individuals looking to implement and optimize generative AI features within Salesforce, including Einstein AI solutions.
You can register for the exam through Salesforce’s certification portal. Exam dates are available starting September 9.
The registration fee is US$200 plus applicable taxes, with a retake fee of US$100.
The exam covers areas like the Einstein Trust Layer, Generative AI in CRM Applications, Prompt Builder, Einstein Copilot, and Model Builder.
The exam consists of 60 multiple-choice questions and has a time limit of 105 minutes.
Salesforce recommends a combination of hands-on experience, relevant training courses, Trailhead Trails, and self-study.
There are no official prerequisites, but foundational knowledge of Salesforce and experience with AI features are recommended.
You’ll need to complete the required maintenance modules on Trailhead once a year to keep your certification current.
The passing score is still to be determined (TBD). More information will be provided closer to the exam date.
