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Salesforce Business Analyst Course

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    20 Hours

    Learning Time
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    38 Tasks

    Study Plan
  • exam 1

    2 Mock

    Exams
  • exam 1 1

    6 Topic

    Tests
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    165 Flash

    Cards
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Salesforce Certified Business Analyst Course - Overview

The Salesforce Certified Business Analyst exam is designed for Business Analysts with Salesforce experience who understand business needs, capture requirements, and collaborate with stakeholders to support the development of Salesforce solutions that drive business improvements. 

In addition, the successful Business Analyst has experience with common business practices such as eliciting requirements, mapping business processes, writing user stories, validating solutions, user acceptance testing, and facilitating virtual and in-person workshops. This course will help you prepare for the Salesforce Business Analyst Certification exam and increase your chances of passing the exam on your first attempt.

Course Features

Pass the Salesforce Business Analyst Credential with Our Study Plan

1:  Business Analysis Scope
2: Salesforce Products Benefits
3: Business Analyst Roles and Responsibilities
4: Business Analysis Activities Planning
5: Analyze Salesforce Environment
6: Salesforce Solution Recommendations
1:  Discovery Activities Plan
2: Key Stakeholders Relationship
3: Eliciting Business Needs
4: Future State Design Transition
5: Salesforce Solution Impacts
6: Stakeholders Sign-off
1:  Manage Complex Business Processes
2: Hierarchical Process Mapping
3: Business Process Documentation
4: Governance to Control Scope
1:  Requirements vs. User Stories
2: Identify Future State Requirements
3: Requirements Documentation
1:  User Story Components
2: Acceptance Criteria vs. Definition of Done
3: User Story Documentation
1:  User Acceptance Test Plan
2: User Acceptance Testing
3: Go/No-go Release Decision

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  • 1680613808926
    Adnan Kazmi

    Project Manager/Business Analyst (Salesforce)

  • emily
    Emilia Sledzinska

    Salesforce Business Consultant

  • shawn
    Shawn Smothers

    Volunteer Staff

  • pressy
    Pressy Abraham

    Sr. Business Analyst

  • chris
    Chris C.

    Programmer Analyst BI Developer

Explore our unique blend of Instructor-Led Bootcamps and immersive Hands-on Labs for a holistic learning experience.

  • Instructor Led Trainings
  • Hands-on Labs
  • 1:1 Mentoring
Frame 1984077685

Salesforce Business Analyst Cert Prep Course (FAQ)

Salesforce Business Analysts are responsible for working with customers to understand their business needs and translating those needs into configurations and customizations within the Salesforce platform.

In order to become a Salesforce Business Analyst, the foremost step is to get certified as a Salesforce Business Analyst by taking the Salesforce Certified Business Analyst Certification Exam. Building a network with other Salesforce professionals can also be beneficial, as it provides opportunities to learn from their experiences and stay informed about industry trends and best practices.

The exam Fee is $200 plus applicable taxes. The price is half if you retake the exam. And you can give up to three attempts per release for the Business Analyst certification exam.

To pass the Salesforce Business Analyst certification exam, you should study the exam objectives and take practice exams to gauge your understanding of the material. It would help if you also gained practical experience working with the Salesforce platform through a job or industry project. 

 

You can also enroll in reliable online courses where you will get hold of Official Salesforce BA Study Materials, practice exams, and video tutorials. Utilize these resources to ensure you have a comprehensive understanding of the material. Also, try to get hands-on experience with the platform by working on projects or finding volunteer opportunities to get a grip on the platform.

As a Salesforce Business Analyst aspirant, you must look for an online course with systematically curated study modules and practice exams. Apart from Trailhead, joining saasguru would be an ideal option if you require a personalized learning option with close monitoring. saasguru bridges the gap between your Trailhead learning and certification exam by offering useful features like 1:1 mentoring, topic tests, practice exams, study material, and revision flashcards.

To begin your Salesforce Business Analyst (BA) online course, start by registering on the saasguru platform. When you sign up, you’ll gain access to a free trial, which opens the door to a wide array of resources available through our SaaS Pass subscription. This includes access to 12+ certification courses, including the Business Analyst course, 50+ Salesforce labs, and a selection of over 50 mock exams, among other benefits.

Once you’ve registered, you can take a mock exam. This is an important step to evaluate your current understanding and readiness for the course. Your performance in this mock exam can help you tailor your certification preparation journey, ensuring it meets your learning needs and objectives.

Career paths for a Salesforce Business Analyst include Senior Salesforce Administrator and Salesforce Business Analyst Lead.

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What is a Salesforce Business Analyst?

A Salesforce Business Analyst is responsible for gathering and analyzing requirements in alignment with Salesforce best practices. Furthermore, they collaborate closely with developers, administrators, and stakeholders to design solutions that meet business needs.

Responsibilities of a Salesforce Business Analyst

  • Conduct discovery sessions to understand business needs
  • Document and prioritize requirements using Salesforce Requirements Gathering for Business Analysts
  • Write user stories for Salesforce customizations and enhancements
  • Validate Salesforce solutions through testing and user management for Business Analysts
  • Facilitate Salesforce-focused workshops and training

Learn Salesforce Business Analysis through hands-on projects involving opportunity management with Salesforce, Salesforce reports & dashboards for business analysis, and Salesforce data analysis for business decisions.

 

Career Opportunities for Salesforce Business Analysts

Salesforce Business Analysts can progress to various senior roles within the industry, enhancing their careers and expanding their expertise.

  • Salesforce Consultant
  • Salesforce Architect
  • Salesforce Project Manager
  • Salesforce Developer
  • Salesforce Product Manager

Benefits of Our Salesforce BA Training Course

  • Comprehensive coverage of Salesforce Business Analyst exam topics
  • Hands-on labs using real-world Salesforce scenarios
  • Instruction from Salesforce-certified experts with industry experience
  • Self-paced learning combined with live online classes
  • Exclusive access to a supportive Salesforce peer community
  • Personalized career guidance and job search support
  • Free Salesforce Business Analyst exam voucher upon course completion

Enroll now and take the first step towards becoming a Salesforce Business Analyst!

Frequently Asked Questions (FAQs)

1. What does a Salesforce Business Analyst course cover?
The course covers topics such as requirements gathering, business process analysis, user management, opportunity management, reports and dashboards, data analysis, and more. It prepares you for the Salesforce Business Analyst Certification exam.

2. What skills do I learn in a Salesforce Business Analyst course?
You will learn skills such as requirements elicitation, process mapping, user story writing, solution validation, user acceptance testing, and workshop facilitation. You will also gain hands-on experience with Salesforce-specific techniques and best practices.

3. How to become a Salesforce Business Analyst?
To become a Salesforce Business Analyst, you should understand business processes, requirements gathering, and Salesforce capabilities. A comprehensive Salesforce Business Analyst course and obtaining the Salesforce Business Analyst Certification can help you demonstrate your expertise and increase your chances of landing a job in this field.

4. What are the Benefits of taking a Salesforce Business Analyst course?
A Salesforce Business Analyst course can help you develop the skills and knowledge needed to succeed in this role, prepare you for the certification exam, and enhance your career opportunities. It can also provide hands-on experience, access to a supportive peer community, and personalized career guidance.

5. What are the Free resources to learn Salesforce business analysis?
Some free resources for learning Salesforce business analysis include Salesforce Trailhead modules, online tutorials, and community forums. However, to gain a comprehensive understanding and practical skills, it is recommended that you enroll in a structured Salesforce Business Analyst course that offers hands-on labs, expert instruction, and exam preparation materials.

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