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Salesforce User Experience (UX) Designer Course

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Prepare for the Salesforce User Experience Designer Certification

Embark on an immersive learning journey with our comprehensive Salesforce UX Designer Course. This course is meticulously designed to help you learn Salesforce UX Design. Our expert instructors will guide you through the process, equipping you with the knowledge and skills needed to excel in this field.

Throughout the course, you will gain hands-on experience in Salesforce User Interface (UI) Design Training. Our curriculum teaches you the best practices for building user-friendly experiences that captivate and engage users. By the end of the course, you will have the confidence to master Salesforce UX/UI Design and create intuitive, efficient, and visually appealing interfaces.

The course covers many topics, including Salesforce Lightning Web Components (LWC) for UX Design, which enables you to create dynamic and interactive user interfaces. You will also learn the importance of user research for Salesforce applications, ensuring your designs align with user needs and preferences. Additionally, the course emphasizes accessibility best practices in Salesforce design, enabling you to create inclusive experiences for all users.

The course delves into Salesforce Lightning Design System (SLDS) Integration to further enhance your skills. It teaches you how to leverage this powerful design system to create consistent and visually appealing interfaces. You will also learn about usability testing for Salesforce UIs, allowing you to validate your designs and make data-driven improvements.

Key Features

Salesforce UX Designer Exam Outline

1 : Methodology and Tools for Designing a Solution
2 : Requirements and Planning Strategy
3 : Key Salesforce UX Personas
4 : Salesforce User Experience Value Adds
1 : UX Methods
2 : Corporate Branding and Styling
3 : Key Design Principles
4 : Mobile UX Design Principles
1 : Human-Centered Design
2 : Inclusive Design.
1 : Salesforce Objects Impact on User Experience
2 : Declarative Features that Improve information presentation, hierarchy, and architecture in static experiences.
 3 : Declarative Features that Improve User Efficiency
4 : Salesforce Configurations for Optimized User Flow
 5 : Onboarding, Support and Learning
 6 : Branding
1 : End User Testing
2 : Optimal User Experience
 3 : Manage Design Changes
1 : SLDS Basics
2 : OOTB Design
 3 : SLDS for Custom Components
1 : Reporting solution for contact center metrics
2 : Designing reports and dashboards
1 : Data migration and data quality
2 : Service Cloud Integrations
1 : Service Console features, business value and implementation

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    Adnan Kazmi

    Project Manager/Business Analyst (Salesforce)

  • emily
    Emilia Sledzinska

    Salesforce Business Consultant

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    Shawn Smothers

    Volunteer Staff

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    Pressy Abraham

    Sr. Business Analyst

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    Chris C.

    Programmer Analyst BI Developer

Explore our unique blend of Instructor-Led Bootcamps and immersive Hands-on Labs for a holistic learning experience.

  • Instructor Led Trainings
  • Hands-on Labs
  • 1:1 Mentoring
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Salesforce User Experience Designer Certification Prep (FAQ)

Salesforce UX Design refers to the process of creating user interfaces and designing intuitive, efficient, and satisfying experiences within the Salesforce ecosystem. It involves understanding user needs, leveraging the Salesforce Lightning Design System (SLDS), and applying design principles to develop solutions that enhance user interaction with Salesforce applications.

To become a certified Salesforce UX Designer, follow these steps:

  • Gain a foundational understanding of UX design principles and practices.
  • Familiarize yourself with the Salesforce platform and the Salesforce Lightning Design System (SLDS). 
  • Acquire practical experience through hands-on projects or roles focusing on UX design within Salesforce. 
  • Complete relevant Salesforce UX design training or courses. 
  • Study for and pass the Salesforce UX Designer certification exam.

The cost for the Salesforce UX Design certification exam is $200 for the first attempt. If a retake is necessary, the fee is $100, plus any applicable taxes.

The time required to obtain the Salesforce UX Designer certification varies based on prior experience and the amount of time dedicated to study and practical application. On average, candidates might spend 2 to 6 months preparing for the certification, including completing training courses and gaining hands-on experience.

The best way to pass the exam includes:

  • Thoroughly understand the exam objectives and study guide. 
  • Engaging with the Salesforce Trailhead modules related to UX design.
  • Participating in a comprehensive training program, such as saasguru’s Salesforce UX Designer course, provides structured learning, practical exercises, and mock exams. 
  • Gaining practical experience by working on UX projects within the Salesforce environment.

The prerequisites for saasguru’s Salesforce UX Designer course include:

  • A basic understanding of UX design principles and methodologies. 
  • Some familiarity with the Salesforce platform is helpful but not mandatory.
  • Eagerness to learn and apply UX design practices within Salesforce projects. 

This course guides participants from foundational concepts to advanced design strategies, preparing them for the certification exam and real-world design challenges.

To be a successful Salesforce UX Designer, you should possess the following skills:

  • Strong understanding of UX design principles and methodologies. 
  • Proficiency in design tools such as Sketch, Figma, or Adobe XD. 
  • Knowledge of the Salesforce platform and its capabilities. 
  • Familiarity with the Salesforce Lightning Design System (SLDS). 
  • Ability to conduct user research and translate findings into design solutions.
  • Collaboration and communication skills to work effectively with cross-functional teams. 
  • Problem-solving and critical thinking abilities to address design challenges.
  • Attention to detail and a keen eye for visual design.

The Salesforce Lightning Design System (SLDS) offers several benefits:

  • Consistency: SLDS provides a unified visual language and design guidelines, ensuring a consistent user experience across Salesforce applications.
  • Efficiency: By leveraging pre-built components and design patterns, designers can streamline workflow and create interfaces more quickly.
  • Accessibility: SLDS incorporates accessibility best practices, making it easier to create inclusive and accessible user interfaces. 
  • Responsiveness: SLDS is designed to be responsive, allowing interfaces to adapt seamlessly to different screen sizes and devices. 
  • Customization: While maintaining consistency, SLDS allows customization to align with brand guidelines and specific application requirements.

There are several free resources available to learn Salesforce UX design:

  • Salesforce Trailhead: Trailhead offers a variety of modules and trails focused on UX design within the Salesforce ecosystem. 
  • Salesforce UX Design Guidelines: The official Salesforce UX Design Guidelines provide a comprehensive overview of design principles and best practices. 
  • Salesforce Lightning Design System (SLDS) Documentation: The SLDS documentation offers detailed information on components, design tokens, and usage guidelines. 
  • Salesforce Developer Community: The Salesforce Developer Community is a platform where designers can connect, ask questions, and learn from experienced professionals. 
  • Online tutorials and blogs: Many UX designers and Salesforce experts share their knowledge through blog posts, tutorials, and articles available online.

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