In our daily lives, artificial intelligence and machine learning have several fascinating applications. AI helps us in all aspects of our lives, whether it’s reading emails, getting driving directions, or finding music or movie recommendations.
There is a new Artificial Intelligence on the market; a ChatGPT model, which engages in conversational interaction.ChatGPT can answer follow-up questions, admit mistakes, disprove erroneous assumptions, and refuse improper requests because of its dialogue style. The twin model of InstructGPT, trained to follow instructions in prompts and deliver thorough responses, is ChatGPT.
ChatGPT – LINK
They also have a dark mode.
What can users of Salesforce expect from a ChatGPT?
1. Provides Answers to Salesforce Inquiries; e.g., we can ask ChatGpt about the cloud computing experience.
2. Create memes using ChatGpt
3. Apex trigger and Class Creation
Here’s an Apex trigger that generates an Invoice record when a Customer’s ‘Customer Status’ field changes from Inactive to Active.
Summing Up
This Elon Musk-founded AI chatbot is storming the internet. With ChatGPT, Open AI has basically made enterprise-level AI open to everyone. It may be a good moment to experiment with constructing a Chatbot for Customer Success CRMs. And you should keep in mind that no tool is 100% accurate, ChatGPT also has its limitations.
OpenAI has only released the bot for review and beta testing so far, but API access is planned for next year. With API access, developers can integrate ChatGPT into their own products.
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