What After Salesforce Admin Certification?

After passing the Salesforce Administrator exam, you can sigh relief because you now have basic administrative skills that will allow you to manage and maintain Salesforce for your organization. And now, with the help of the certificate, you can demonstrate your abilities and knowledge.

A Salesforce administration certification is just the beginning of your Salesforce journey. You can opt for various Salesforce certifications to expand your skills and knowledge about the Salesforce platform. And as salesforce administration certification opens doors of opportunities, there is always a question,” What’s Next?”

Different options to pursue after Salesforce Admin Certification:

Here are the two options from which you can choose after becoming a Salesforce Certification:

1. You can continue your education and opt for advanced credentials such as Salesforce Platform App Builder or Salesforce Platform Developer Certification.
2. You can apply for the Salesforce Administrator job to handle the administrative part of that organization.

Certifications Salesforce Admin can have

After obtaining Salesforce Admin Certification, you can opt for additional certifications to enhance your skills and knowledge in the Salesforce ecosystem. Below mention is the credentials to consider:-

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1. Salesforce Certified Advanced Administrator

As you have completed the Salesforce Admin Certification(if not, explore the Salesforce Admin tutorial), you must have significant experience performing as a Salesforce Administrator, which will be helpful for you in cracking this certificate. This certification tests your advanced administrative features and functionality in Salesforce.

The Advanced Administrator exam covers the following topics:-

1. Advanced user management and security
2. Advanced data management
3. Advanced customization and configuration
4. Advanced process and automation

Prerequisites for this examination

Below mention are the required prerequisites for the examination:-

1. Minimum 6 months of experience as a Salesforce Administrator
2. Already earned Salesforce Administrative Certification

2. Salesforce Certified Platform App Builder

This certificate is ideal for administrators, system integrators, and independent software vendors who want to improve their development, deployment, and administration skills to become a Salesforce Certified Platform App Builder. Earning this certificate demonstrates their skills and knowledge in building a customized application on the Salesforce platform using various platform functions. Check out our Salesforce App Builder course.

This certificate covers various topics, including:-

1. Understanding the Salesforce app development model
2. Designing and building a custom application 
3. Managing data and security

Prerequisites for Salesforce Certified Platform App Builder

1. At least 6 months of hands-on experience building a custom application on the Salesforce platform.

3. Salesforce Certified Platform Developer 1

This certificate is to see if you can build a full-fledged Salesforce platform. To be certified, you should have sufficient technical skills to create your own custom platform in Salesforce. This certification is designed for sales and marketing professionals who want to advance their knowledge of Salesforce platform sales, marketing, and services. If you are interested in learning more, explore the Salesforce Developer Career Path.

This exam tests your knowledge of the following topics:-

1. Data modeling and management
2. Debugging and deployment
3. Process automation
4. Security and Access

Prerequisites for Salesforce Certified Platform Developer 1

1. At least 6 months of experience as a developer on a Salesforce platform.
2. Hands-on experience and understanding of Apex and Visualforce.

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4. Salesforce Sales Cloud Consultant

To become a Salesforce Sales Cloud Consultant, you must first become a Salesforce Certified Administrator. It would help if you also had expertise in implementing and configuring the Salesforce sales cloud platform. The Salesforce CRM platform allows teams to manage leads, track opportunities and close leads. Check out our Salesforce Sales Cloud Consultant course.

This certificate cover varieties of topics, including:-

1. Understanding the Salesforce Cloud platform
2. Implementing and managing the sales process
3. Customize the platform as per the organization’s needs and requirements
4. Integration of the Salesforce CRM with other third-party applications

Prerequisites for Salesforce Cloud Consultant

1. At least 6 months of experience working with the Salesforce cloud platform 
2. Strong understanding of the sales process and sales industry.

5. Salesforce Service Cloud Consultant

To earn this certificate, you first need to become a Salesforce Certified Administrator. This certificate demonstrates your skills in implementing and delivering customer service solutions using the Salesforce cloud platform. This exam deals with all the features of the service cloud in detail. Check out our Salesforce Service Cloud Consultant course.

The exam covers the following topics:-

1. Service cloud and customer service landscape
2. Service cloud application design and architecture
3. Service cloud reporting and analysis
4. Service cloud integration

Prerequisites for Salesforce Service Cloud Consultant:-

1. At least 6 months of experience as a Salesforce service cloud consultant
2. Experience designing solutions for the cloud of services

Apply for a Salesforce Administrative Job

Another option after getting the Salesforce Administration Certification is to find your first job in the Salesforce ecosystem. Here are some steps you can take to get a Salesforce administrative job:-

1. Update your LinkedIn Profile

First and foremost, ensure your resume and Linkedin profile are up-to-date with relevant skills and experience. Customize your LinkedIn profile. In this way, you will be able to connect with recruiters and build a network with others in the Salesforce ecosystem.

2. Apply for jobs that match your skills

Look for job openings that match your skills and experience. Various job portals, such as LinkedIn, Indeed, and Monster, have a wide range of Salesforce administrative jobs. In addition, you can also check out the Salesforce career page to know if there is any job opportunity that fits your profile. You should apply to companies whose job descriptions match your skills and experience, as this reduces your chances of being rejected.

3. Customize your application

As mentioned, read the job description and customize your cover letter and application to the job you are applying for. Mention a particular skill set relevant to the job and explain why you want to work for that company.

4. Take follow up

If you don’t hear back within a week or so of submitting your application, follow up to show your interest and see if there is any information they require from you. However, it is also not advisable to follow up multiple times within a short period after applying for the job. It can irritate the recruiter, and they might reject your application. 

5. Prepare for the interview

Practice your interview skills, including body language, communication skills, and confidence level. Also, be ready with examples when you have demonstrated relevant skills and experience.

How to Prepare for Your Salesforce Administrator Interview

Landing an interview for a Salesforce Administrator role is a significant achievement. To excel in an interview, comprehensive preparation is indispensable. Here’s a guide to aid in your readiness:

1. Understand the Job Role: Firstly, you should thoroughly understand the role of a Salesforce Administrator. They’re responsible for managing and customizing the Salesforce environment within an organization, which includes creating reports, maintaining user roles, implementing workflows, and ensuring the overall smooth operation of the system. You should be comfortable discussing these tasks in detail.
2. Review Your Resume: The interviewer will ask questions based on your resume, so review it carefully. Be ready to delve deep into your background, capabilities, and qualifications during the discussion. Remember to focus on the relevance of your background to the Salesforce Administrator role.
3. Research the Company: Having a good understanding of the company where you’re interviewing is essential. Investigate the company’s market segment, offerings, ethos, and recent developments or accomplishments. Check if they’ve mentioned their use of Salesforce on their website or in job descriptions. Knowing how Salesforce fits into its operations can help you make your answers more relevant.
4. Review Salesforce Fundamentals: Go over the basics of Salesforce, including its core features and functionalities. You should be comfortable discussing things like record types, profiles, roles, page layouts, validation rules, workflows, and more.
5. Practice Scenario-Based Questions: Salesforce Administrator interviews often include scenario-based questions to assess how you’d handle specific situations. Practice questions like, “How would you handle a request for a new report?” or “What steps would you take if a user can’t log in?”. Think about the experiences you’ve had and be ready to discuss them.
6. Prepare to Showcase Your Soft Skills: While technical skills are crucial for a Salesforce Administrator, soft skills are equally important. Be ready to discuss your problem-solving skills, how you handle pressure, and your ability to work as part of a team. Provide examples where you’ve demonstrated these skills.
7. Prepare Questions for the Interviewer: Interviews are not just about answering questions, but asking them as well. Prepare thoughtful questions about the role, team, and company. This display of interest in the role aids in evaluating whether the company aligns with your professional aspirations.
8. Do a Mock Interview: Consider doing a mock interview with a friend or mentor. It will help you get comfortable answering questions and receive feedback on your responses.
9. Get Your Logistics in Order: Whether it’s an in-person or virtual interview, make sure you have the logistics sorted. Know the time and place, dress appropriately, and check your tech setup if it’s a video call.
10. Relax and Be Yourself: Finally, relax and be yourself. Remember, the interview is as much for the company to get to know you as it is for you to get to know the company. Show your passion for the role and Salesforce, and allow your individuality to be visible.

Related Read – Top 50 Salesforce Admin Interview Questions 2023

What to evaluate before you accept a Salesforce Administrator job offer

Before accepting a Salesforce Administrator job offer, it’s crucial to evaluate several factors to ensure the role aligns with your career goals and personal needs.

Firstly, evaluate the specifics of the job role and the organizational culture. Grasp the obligations and anticipations linked to the job role. Will you have the opportunity to apply your skills and grow professionally? Is there a clear path to advancement? Review the company culture, too. A company’s values, work environment, and approach to employee well-being can significantly impact your job satisfaction.

Secondly, consider the compensation package. Beyond the base salary, examine the benefits, such as healthcare, retirement plans, and vacation time. Also, take into account any perks like remote work options, professional development opportunities, or company discounts. Remember, a good compensation package should reward you fairly for your skills and contributions and also support a balanced and fulfilling life outside of work.

Summing Up

After Salesforce admin certification, you may want to do Advanced Salesforce certification courses or utilize your skills to find a job as a Salesforce Administrator. 

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Some options for further study include the Salesforce Advanced Administrator certification, Salesforce Platform App Builder Credential, and Salesforce Service/Sales Cloud Consultant certification. Consider applying for your first job as a Salesforce Administrator. Above mentioned is a step-by-step guide that can help you crack your first job interview and get into the Salesforce ecosystem.

Furthermore, joining a community of Salesforce professionals can be incredibly beneficial. The saasguru community is one such group where you can connect with industry experts, gain insights, and receive invaluable advice. 

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